QnA Maker - Azure Bot Service - Test in Web Chat not respondng

First, new to creating Bots so please be patient.
I created a KB using QnAMaker. Created new Bot in Azure Bot Service. New bot was created using Template for QnA. Followed the steps below per documentation: In Azure portal, open the newly created Web App Bot resource. Click on "Application Settings" and in the App Settings list, add QnASubscriptionKey and QnAKnowledgebaseId. The corresponding values can be obtained from the KB Settings page in http://qnamaker.ai. The QnAMaker-enabled Azure bot service app is now ready to use. To try it out click on "Test in Web Chat" to chat with your QnA bot. Test in Web Chat does not respond

Also created new App, using Basic template. Made to other updates. Test in We Chat does send a response.

Again, new to the process but have read a great deal of documentation but nothing that speaks to this issue specifically. Any help would be greatly appreciated.